When water or fire happens, we can save the day. More importantly, we can manage the entire process of getting your house or building and your life back together. This theme is always top-of-mind at STOP. We pride ourselves on restoring houses and equally important, each customer’s peace of mind. We understand the stress and trauma of disaster situations.
We are Service Team of Professionals.
Water damage restoration is a commonly needed service. Broken or frozen pipes, overflows, and sewer back-ups are common situations where water damage restoration is needed. Immediately, the house or building must be dried out. Fast response is absolutely critical. Standing water and/or carpeting must be extracted. Carpeting might need to be removed. Depending on saturation, drywall may need to be cut and removed from lower walls. Professional grade fans and dehumidifiers are used in specific quantities and methods to quickly and thoroughly dry the structure. Secondly, depending on how long certain materials were wet (drywall, paint, carpet, sub floor, framing, etc.), some water damage restoration will have to be performed to return the building to “pre-loss” condition. STOP can do the WHOLE JOB, and do it right… right down to placing the furniture back in the “right there” spot. These are the events and the skills that put professional water damage restoration contractors in high demand. It is estimated that there are ten water damage situations for each fire event in homes and commercial buildings. STOP’s technical support staff and our management/marketing support continues to build the finest restoration companies across the country. We’re proud that STOP is unbeatable in the water damage restoration field.
Where there’s smoke, there’s usually a fire. In some cases, the smoke alone can cause more long term damage to a home and to one’s health. You may be anxious to clean your home after a fire, but unless you take the time to get professional advice, you may be wasting your efforts or creating further damage. Smoke odor may remain in clothing, upholstered furniture, carpets and draperies unless they are properly deodorized before cleaning. Service Team of Professionals are professional fire restorers and use unique processes that break up smoke molecules to eliminate odors. The processes are unique because they will vary with the type of material burned. Keep in mind that most household deodorizing sprays and disinfectants provide only temporary relief. In addition, deodorizing sprays may interact with smoke odor and create an additional odor. To get to the root of the problem, let’s bring in the team at STOP. During a fire, smoke can permeate walls and other surfaces and drift through household ducts, where it becomes trapped. If not properly removed, smoke odor reoccurs from time to time, especially during warm or damp weather.
It’s a very intimidating experience to witness a house fire. Our sincere condolences go out to those who have experienced such a loss. Fire damage can give you a “where to start?” feeling. The technical knowledge needed for fire damage restoration can, of course, get pretty complicated. But, when one takes a couple steps back and looks at it logically, most jobs are pretty understandable.
Let’s simplify the process with a short list:
- Remove contents from building (restore, store, return at completion of job).
- Tear out burned and charred materials (discard).
- Insure structural integrity. (Engineers perform this step.)
- Perform scraping, sanding, sealing to all burned surfaces.
- Frame, roof, siding, doors, windows.
- Electrical, plumbing, drywall.
- Paint and flooring.
It’s not so intimidating when fire damage restoration is broken down into smaller pieces… like eating an elephant one bite at a time. STOP franchises are trained with SYSTEMS to carefully plan the process and the technical skills involved in fire damage removal, structural rebuilding and restoration of damaged contents. STOP staff members are also trained to thoroughly understand the protocols of the insurance industry. Claims adjusters enjoy STOP’s brand of communication, cooperation and focus on the goal… getting people back into their home or building asap.
Also known as mold remediation, mold cleanup and mold removal is another service that Service Team of Professionals franchises perform. Add this to complete water, smoke, fire and indoor environmental services (bio-hazard, trauma scene, etc.) and you know that your local STOP office is a one-stop provider for insurance-related property damage solutions.
In many cases, mold can be completely harmless. In excessive amounts, however, mold cleanup can be a mandatory step in attaining a safe, comfortable environment. Mold spores are everywhere; in the air, on surfaces, sometimes hidden and/or inaccessible. When mold meets warmth and humidity, it can flourish. Pipe leaks, leaky roofs and windows can set the stage for mold growth. Certain types of mold in excessive amounts can flag an immediate need for mold removal and specific mold remediation procedures. Much of this mold cleanup and mold removal is covered by insurance policies.
Prior to removal, testing is recommended for most jobs and sometimes required by professional protocols. A Certified Industrial Hygienist is recommended for this process. The hygienist will write a specific plan (a protocol) to most effectively approach each job.
The three basic steps in a typical mold remediation are:
- Reduction or elimination of moisture sources
- Removal of visible mold and of all contaminated materials
During the entire mold cleanup process, air handling techniques are employed to help prevent the spread (cross-contamination) to other parts of the building. Mold remediation technicians must wear proper personal protective equipment (PPE) to insure their own safety. These special skills and requirements are critical to a successful outcome. Your local Service Team of Professionals office is capable of providing this service. Additionally, each office has support from some of the top mold remediation experts in the country. You can count on STOP for professional mold service.